Formed in 1991 by a management buy-out of the networking division of Westec, the then specialist UK Distributor, Westec Networks have built up an enviable reputation for providing first rate technical support and problem resolution services in the computer, IT and networking markets.

Based in rural Staffordshire, the company provides IT and Internet Support Services to a wide range of customers.

Commercial and Business customers are supported on a 24x7x365 basis by our specially tailored Annual Support Contracts.

              
Our web based IT Support Help Desk can be accessed by both Corporate & Home Business users

Our skill set encompasses a weath of knowledge on many hardware platforms and many different Operating Systems.

Our ability to provide both computer and peripheral hardware maintenance and Operating System support services across Windows, Unix & Networking environments provides our customers with 'one-stop-shop' security.

For Home, Home Office and 'SOHO' customers we offer our "PC Doctor" Support Services, while providing full Support Contract Support Services to our business & commercial customers.

  PC Doctor
For Home & Home Office customers we offer our "PC Doctor" On-Site Computer Support & Consultancy Service.

Virtually every home now needs its computer system to function correctly and efficiently. From home-based on-line businesses to our children's school homework the home PC is becoming an essential item in each home.

Our "PC Doctor" will visit your home or home office and spend up to 30 minutes on-site at no cost. If the problem can be fixed in that time there is still no cost. If the problem needs further work or parts we will provide an estimate.

To initaite a "PC Doctor" Home Call, complete the response form on our 'Contact Us' page.

For those business customers who do not wish to be tied in to a full support contract, Westec Networks offer a Call-by-Call support service. 

Charged at an hourly rate with a fixed call out charge, the Call-by-Call Support Service offers small & home office users the option to receive the high quality support available to contract customers without the monthly fee.

Each business, whether small or large, has its own unique IT infrastructure and therefore the correct support solution needs to be tailored to encompass the specific needs and expectations of the client.

Westec Networks is committed to providing the most cost effective solution to our customers, combined with an exceptional level of customer service and top quality technical standards.

We work closely with our clients to identify which of our support packages is most appropriate for their needs, ensuring that our clients are confident that they are receiving the highest standard of service and support.