Formed in 1991 by a management buy-out of the networking division of Westec, the then specialist UK Distributor, Westec Networks have built up an enviable reputation for providing first rate technical support and problem resolution services in the computer, IT and networking markets.

Based in rural Staffordshire, the company provides IT and Internet Support Services to a wide range of customers.

Commercial and Business customers are supported on a 24x7x365 basis by our specially tailored Annual Support Contracts.

              
Our web based IT Support Help Desk can be accessed by both Corporate & Home Business users

PC Doctor Direct - Affordable Remote Access IT Support Services.

FACT : 70% of stand-alone business PC’s & laptops are located in Small / Home Office (SOHO) environments.

FACT : 80% of IT support problems can be rectified without the need for an engineer being on site.

FACT : On-site engineer visits are not a cost effective solution - either for the customer or IT Support providers.

FACT : PC Users much prefer to use known individuals & companies to have access to their systems.

SOLUTION : Use a secure, encrypted and trusted Remote Access based IT Support Solution to resolve your IT issues.

Features :

A full on-line Annual Support Contract Service specifically designed for Small Office / Home Office customers.

Fully secure Remote Access IT Support that works around firewalls and existing security software.

Unlimited* remote support cases per customer, per annum.

Discounted ( 50% of standard rate ) hourly rate for any on-site work required.

Directly assigned Senior Engineer - support from qualified & trusted technical advisors.

Web based Help Desk ( 24/7 ) to report problems as they occur.

Single subscription covers all users laptop, notebook and desktop PC's anywhere in the world **